Returns & Exchanges
At StarShield Smart Paints, we want you to be completely satisfied with your high-performance coating purchase. If your order doesn't meet your expectations, you can return unopened and unused paint canisters within 30 days of delivery for a full refund.
Initiate Your Request
Contact our support team within 30 days of receipt with your order number and the reason for return to receive a Return Merchandise Authorization (RMA).
Package with Care
Ensure all paint lids are securely sealed and place the items in their original heavy-duty shipping containers to prevent leaks during transit.
Ship to Our Facility
Affix the provided return label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for verification.
Quality Inspection & Refund
Once our technicians verify the seals are intact and the product is in resalable condition, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing